Privacy Policy
Last updated: May 29, 2026
1. Introduction
NeuralCare AI, Inc. (“NeuralCare,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal and health information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our platform and services.
2. Information We Collect
We collect information you provide directly, information collected automatically through your use of the platform, and information from third-party integrations. This includes clinical intake data, assessment responses, account credentials, and usage analytics.
3. HIPAA Compliance
NeuralCare AI is a HIPAA-covered entity and Business Associate. All Protected Health Information (PHI) is handled in strict accordance with the Health Insurance Portability and Accountability Act (HIPAA) and the HITECH Act. We maintain administrative, physical, and technical safeguards to protect the confidentiality, integrity, and availability of PHI.
4. How We Use Your Information
We use collected information to provide and improve our services, generate clinical insights, facilitate care coordination, comply with legal obligations, and communicate with you about your account and our platform.
5. Data Retention & Security
We retain your information for as long as necessary to provide our services and comply with legal requirements. We implement industry-standard encryption, access controls, and audit logging to protect your data. NeuralCare AI is SOC 2 certified and supports HL7 FHIR interoperability standards.
6. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact our Privacy Officer at privacy@neuralcareai.com.
This policy is a placeholder and will be replaced with the full legal document prior to commercial launch.